Frequently Asked Questions
Our goal is to provide the best customer service and to answer all of your questions in a timely manner. Below are just some of the frequently asked questions we receive. If you do not see your answer below, please do not hesitate to contact our team
When determining your home cleaning cost we recognize that every home is as unique as the homeowner. We base your exact price on many factors including pets, clutter, floor types, as well as, the number of people who live there. Call us for a free phone estimate and schedule an appointment to meet with the local owner or manager for more details about our service and an exact price to clean your home.
yes, we do! However, if there is any specific product or item that you’d prefer for us to use, we ask you to source this prior to our visit and the crew will be happy to use this in your home. All cleaning product requests must come accompanied with product instructions otherwise we reserve the right not to use the product inside your property.
The team can visit you as many times as you would like! We provide multi-weekly cleaning services, as well as weekly, bi-weekly, monthly, and then simple and sporadic one time cleaning services as well. It’s your call!
We serve Owen Sound & Area, Scarborough , GTA
We offer residential, commercial, and specialty cleaning services
Yes, we use environmentally responsible cleaning products.
Yes, our cleaners are licensed, insured, and background-checked.
Yes, we offer one-time, weekly, bi-weekly, and monthly cleanings.
We accept credit cards, cash, and online payments.
Yes, we work with you to create a personalized cleaning plan.
Absolutely, our cleaners are thoroughly vetted and trained
Please give us 24 hours’ notice to cancel or reschedule.
Yes, we offer free quotes and estimates.
Yes, we guarantee our work and will re-clean if needed.
Yes, we offer discounts for regular customers and promotions.
Yes, we work with you to create a schedule that fits your needs.
Yes, we use environmentally responsible cleaning products.
Yes, our cleaners are trained and certified in cleaning techniques.
Yes, we offer specialized move-in/move-out cleaning services.
Absolutely, we are a trusted and reliable cleaning company.