Terms of Use
1. Payment Terms: Half Payment is due Initially and other half upon completion of services unless otherwise agreed upon. We accept payment by credit card, e-transfer, or cash.
2. Late Cancellation Fee: A $65 Late Cancellation Fee + Cost of Travel Fee will be charged if cancellation is made less than 48 hours prior to the scheduled cleaning date.
3. Cancellations: Cancellations must be made at least 48 hours in advance of the cleaning date to allow for booking the next in line. Cancellations can be made by phone or email.
4. Travel Costs: Travel costs will be charged at a rate of $0.35/km after the first 25 km. The first 25 km are free. Calculation is based on both ways from our offices located in Owen sound or Scarborough, Ontario.
5. Lockout Fee: If our team is locked out of the premises and unable to perform the scheduled cleaning, a Late Cancellation Fee + Travel Costs will be charged.
6. Service Quality Guarantee: We strive to provide excellent service. If you’re not satisfied, please contact us within 24 hours and we’ll work to resolve the issue.
7. Liability: We take care to prevent damage, but if it occurs, our liability is limited to the cost of repair or replacement, up to a maximum of $1,000.
8. Dispute Resolution: Any disputes will be resolved through mediation and arbitration in accordance with the laws of Ontario and Canada.
9. Governing Law: These Terms of Use shall be governed by and construed in accordance with the laws of Ontario and Canada.
10. Changes to Terms of Use: We reserve the right to modify or change these Terms of Use at any time without notice.
Additional Information
– We are fully insured and bonded for your protection.
– Our team is trained and background-checked for your peace of mind.
– We use eco-friendly cleaning products and follow sustainable practices.
Contact Us
If you have any questions or concerns, please don’t hesitate to contact us:
NJ Cleaning Services
Ontario , Canada
Owen Sound (226) 271-5486 | Scarborough (416) 712-3040
info@njcleaningservices.ca
By using our services, you agree to these Terms of Use